Health and Safety

Health

Before arriving in Barcelona, students are advised to speak with their health insurance provider to find out which centers in the city accept their insurance and how to manage the payment of medical services that may be needed. Thus, if the insurance company has an agreement with the medical center, it is likely that nothing will have to be paid and that it is sufficient to present the health card. However, in the vast majority of cases, students must first pay for the visit and then request a refund to the insurance company. For this, students will need to provide an invoice, which must be requested at the end of that visit.

In Case of an Emergency

In case of illness or medical emergency, students should go to a medical center and notify CASA-Barcelona staff.

The U.S. Consulate General in Barcelona has drawn up a list of English-speaking doctors. In addition, students can consult the following list of clinics and hospitals with English-speaking staff.

Doctors and Medical Centers:

Dr. Fidel Saval
Avda. Diagonal, 389, 3º
08008 Barcelona
Tel: 93 416 06 43
Horario: de lunes a viernes, de 17:00 a 20:00

Centre Mèdic Vila Olímpica
Avda. Icaria, 182
08005 Barcelona
Tel: 93 225 19 48
Horario: 7:30 – 21:00 h
http://www.centremedicvilaolimpica.com/en/

Hospital Sagrada Familia
c/ Torras i Pujalt, 1
08022 Barcelona
Tel: 628 604 412 – urgencias
sagradafamilia@tcassistance.com – especialistas
Horario: 24 hrs – con traductores

Centro Médico Teknon
c/ Vilana, 12
08022 Barcelona
Tel: 93 290 62 00
Horario: 24 horas
http://www.teknon.es

Clínica Tres Torres
c/ Doctor Roux, 76
08017 Barcelona
Tel: 93 204 13 00
Horario: 24 horas
http://www.mitrestorres.com/contacto

Dentists and 24-hour Pharmacies

Clínica Dental Barcelona
c/ Pau Clarís, 194-196, bajos
08037 Barcelona
Tel: 93 487 83 29
Urgencias: 09:00 – 24:00 hrs.
www.clinicadentalbarcelona.com

ADE
c/ Provença, 295
08037 Barcelona
Tel: 93 476 06 30
http://www.adeclinicadental.com/

Farmacia Josep Clapés Antoja
Ramblas, 98
Tel: 93 301 28 43
Farmacia A. Torres
c/ Aribau, 62
Tel: 93 453 92 20

Farmacia Laguna Ventosa
c/ Provença, 459
Tel: 93 455 12 07

Farmacia Óptica Pere Sunyer Vilar
Passeig de Sant Joan, 111
Tel: 93 457 53 73

Safety

Barcelona, like most European cities, is a safe city. There are few violent crimes since weapons are prohibited. On the contrary, and especially in tourist areas, there are many pick-pockets.

In the welcome and orientation sessions, CASA-Barcelona invites two agents from the Mossos d'Esquadra corps, the regional police of Catalonia, and members of the U.S. Consulate General in Barcelona. They explain what students should keep in mind so that their stay in the city is safe.

Security advice

• Always carry the emergency and contact telephone numbers of CASA-Barcelona.
• Do not go out alone at night and take a taxi instead of using public transport. Mytaxi is a very useful app that students from past semesters have used to book a taxi.
• Students should bring only a copy of their passport and visa with them. The original must remain in the residence, unless it is being used for travel outside of the local area.
• Do not carry a credit card and other valuable items that are not necessary.
• Do not give personal information to strangers.
• Always carry a fully-charged mobile phone with a sufficient balance to make calls.
• Try not to look like a tourist.

In Case of Theft or Incident

• Call CASA-Barcelona staff.
• Cancel credit and/or debit cards and mobile service if those cards/phones are stolen.
• Go to the nearest police station and report the incident.
• In case of loss or theft of one's original passport, also contact the Consulate General of the United States.
• Security Councils offered by the Department of the Interior of the Generalitat of Catalonia with the collaboration of Barcelona Centre Universitari (BCU): http://bcu.cat/consejos-de-seguridad/

Department of the State Registration

Before traveling to Barcelona, students must register with the State Department through the Smart Travelers Enrollment Program (STEP) which can be found on their website. 

Advice and Help

The U.S. Department of State has a website dedicated exclusively to American students abroad, with a lot of useful information on issues related to health, safety and emergencies.

United States Consulate General in Barcelona

The website of the United States Consulate General in Barcelona contains many useful tips and information for US citizens in Barcelona, from how to renew a passport to what to do in case of emergency.

Consulate General in Barcelona Contact Information

Phone Numbers

Consulate General: 08: 30-17: 30. 
Tel: (+34) 93 280 22 27
Consular Section: 09: 00-13: 00 (except local and United States holidays). It can also be accessed by prior online appointment.
For emergencies outside office hours: (+34) 91 587 22 00

Address

United States Consulate General in Barcelona
Passeig Reina Elisenda de Montcada, 23
08034 Barcelona
Ferrocarriles de la Generalitat de Catalunya: Reina Elisenda
Bus: 64, 22

Emergency Contacts

Upon arrival in Barcelona, each student will receive a card with the necessary telephone numbers in case of emergency. CASA-Barcelona advises students to always carry it with them.